UPON RECEIPT, WE WILL CAREFULLY REVIEW YOUR ORDER TO ENSURE ACCURACY. IF THERE ARE PROBLEMS OR QUESTIONS WITH YOUR ORDER, INCOMPLETE INFORMATION, AN ART RECOMMENDATION, ETC., WE WILL CONTACT YOU BY EMAIL. WE WILL NOT BE ABLE TO CONTINUE PRODUCTION UNTIL YOU RESPOND. PLEASE DO SO PROMPTLY, SINCE THIS COULD CAUSE A DELAY IN YOUR ORDER. THANK YOU.
After artwork is approved OR upon receiving your online design/order, we start production immediately. Therefore, Cancellations Are Not Allowed Due To The Speed With Which Work Begins. WORK BEGINS IMMEDIATELY ON YOUR ORDER! Once placed, an order is final. You can expect to receive your order no later than TEN BUSINESS DAYS from the day we receive your order. Production / shipping may be slowed during peak periods - if this should happen you will be notified immediately. Also, we are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. Any changes may be subject to additional charges. Cancellation may be subject to certain restocking charges. Regular and rush delivery are available.
You May Check The Status Of Your Order By Going To HawnSmith Designs Store Or To HawnSmith's Online Designer.
They Operate Independently Of One Another, So You Must Go To The One
Where You Placed Your Initial Order. Login To Your Account And Then
Click On Your Order To View Details
Have A Question? Need A Quote? PLEASE CALL US AT: 208.263.0518 or CONTACT US via email (please include your name, phone number and the best time for us to contact you).
